Ticket Policy and House Rules

Ticketing, Policies & House Rules

Tickets are purchased online as well as choosing your seating choice. Tickets obtained through a charitable donation will be picked up at will call/box office unless tickets and seating were done ahead of time. Many of our concerts sell out in advance. On performance days, the Box Office will be open 1 hour prior to the show.

Tickets must be paid in full at time of purchase and payment will be immediately deposited and processed upon receipt. Visa & Mastercard are always welcome. Cash or credit card is accepted at the box office. Performances carry a small convenience and venue fee for orders placed online & at the door. There will be a $30 service fee for all checks returned, for insufficient funds, or for credit card issue leading to payment issues for any reason (including canceled or reverse chargebacks).

All tickets will be held at the box office until the day of show. Photo ID may be required.

No Refunds or Exchanges

The venue policy is no refunds except in the case of a canceled show, state shutdown of roads due to a storm or imminent danger. Under circumstances of a death in the family or illness, we will offer a credit, in-house, towards a future show. In case of inclement weather, should the performance occur, there are no refunds. Should a performance be postponed your ticket will be valid for the new performance date. Should a performance be canceled, refunds will be made at the point of sale.

House Rules

The house generally opens 1 hour prior to a performance. At major shows, many patrons come early.

For most shows VIP seating and preferred seating are reserved (see the seating chart online). General Admission seats are open seating by section. You are guaranteed a seat in the section that you purchased your ticket only.

Beer and wine are available for sale at most of our concerts and special events. You may not bring your own beverages, food or snacks into the MPC venue

For all other performances, persons without tickets will not be allowed to enter the Auditorium

Discounts may not be used in any combination or retroactively. Discounts must be requested at the time of purchase. Full-price tickets may not be exchanged later for discounted tickets nor may a refund be given for the difference between the full price and the discounted price of the ticket.

No SLR, rangefinder or point & Shoot cameras or video cameras are allowed in the lobby or the auditorium of the MPC without prior obtained press credentials. No flash photos with cell phone cameras.

There is no standing in the aisles or orchestra pit area without proper credentials.