Ticket Policy and House Rules 2018-01-29T18:16:14+00:00

Ticketing, Policies & House Rules

 

  • Tickets are purchased online as well as choosing your seating choice. Tickets obtained through a charitable donation will be picked up at will call/box office unless tickets and seating were done ahead of time.  Many of our concerts sell out in advance.  On performance days, the Box Office will be open 1 hour prior to the show.

 

  • Tickets must be paid in full at time of purchase and payment will be immediately deposited and processed upon receipt. Visa & Mastercard are always welcome. Cash or credit card is accepted at the box office. Performances carry a small convenience and venue fee for orders placed online & at the door. There will be a $30 service fee for all checks returned, for insufficient funds, or for credit card issue leading to payment issues for any reason (including canceled or reverse chargebacks).

 

  • All tickets will be held at the box office until the day of show. Photo ID may be required.

 

No Refunds or Exchanges

 

  • All ticket sales are final.

 

  • The venue policy is no refunds except in the case of a canceled show, state shutdown of roads due to a storm or imminent danger. Under circumstances of a death in the family or illness, we will offer a credit, in-house, towards a future show. In case of inclement weather, should the performance occur, there are no refunds. Should a performance be postponed your ticket will be valid for the new performance date. Should a performance be canceled, refunds will be made at the point of sale.

 

 

House Rules

 

  • The house generally opens 1 hour prior to a performance.  At major shows, many patrons come early.

 

  • For most shows VIP seating and preferred seating are reserved (see the seating chart online).  General Admission seats are open seating by section. You are guaranteed a seat in the section that you purchased your ticket only.

 

  • Beer and wine are available for sale at most of our concerts and special events. You may not bring your own beverages, food or snacks into the MPC venue

 

  • For all other performances, persons without tickets will not be allowed to enter the Auditorium

 

  • Discounts may not be used in any combination or retroactively. Discounts must be requested at the time of purchase. Full-price tickets may not be exchanged later for discounted tickets nor may a refund be given for the difference between the full price and the discounted price of the ticket.

 

  • No SLR, rangefinder or point & Shoot cameras or video cameras are allowed in the lobby or the auditorium of the MPC without prior obtained press credentials. No flash photos with cell phone cameras.

 

  • There is no standing in the aisles or orchestra pit area without proper credentials.

 

  • Private meet and greet events are only by special ticket and credentials

 

 

 

 

 

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